1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during peak periods, promotions, or due to additional security checks.

2. Shipping Destinations

We ship to most countries and regions worldwide. Shipping availability may be limited or restricted in certain locations due to local regulations, carrier limitations, or security considerations.

3. Shipping Methods

We partner with reliable international carriers to ensure safe delivery. Shipping methods and estimated transit times will be displayed at checkout or confirmed after order placement.

Please note that delivery times are estimates and not guaranteed.

4. Shipping Fees

Shipping fees are calculated based on destination, package weight, and selected shipping method. The final shipping cost will be shown before you complete your order.

5. Customs, Duties, and Taxes

International shipments may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

6. Tracking Information

Once your order has shipped, we will provide tracking information when available. Tracking updates depend on the carrier and may take time to appear after dispatch.

7. Delays and Force Majeure

vnbckey is not responsible for delays caused by events beyond our control, including but not limited to customs clearance, carrier disruptions, weather conditions, regulatory actions, or force majeure events.

8. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate and complete shipping information. If a package is returned due to an incorrect address or failed delivery attempt, additional shipping fees may apply for reshipment.

9. Contact Us

If you have questions regarding shipping or delivery, please contact us via WhatsApp:
WhatsApp: +84 769 109 124