1. Product Nature and Security Notice

Hardware wallets are security-sensitive products designed to protect digital assets. Customers acknowledge that product integrity, security seals, and proper handling are critical to maintaining device safety.

2. User Responsibilities

By using our products, you agree to:

• Carefully follow all setup and security instructions
• Safely store recovery phrases, PINs, and credentials
• Avoid sharing confidential security information with any third party
• Ensure the product is purchased from authorized sources

3. Orders and Payments

All orders are subject to acceptance and availability. Prices, product specifications, and availability may change without prior notice. Full payment is required before order processing and shipment unless otherwise stated.

4. Shipping and Delivery

Shipping times provided are estimates only. vnbckey is not responsible for delays caused by carriers, customs clearance, regulatory inspections, or events beyond our reasonable control. Import duties, taxes, or fees (if applicable) are the responsibility of the customer.

5. Returns and Refunds

Returns and refunds are governed by our separate Returns Policy. Due to the security-sensitive nature of hardware wallets, strict eligibility conditions apply. Please review the Returns Policy carefully before making a purchase.

6. Limitation of Liability

To the maximum extent permitted by law, vnbckey shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use our products or services, including but not limited to loss of digital assets.

7. Intellectual Property

All content on this website, including text, images, graphics, trademarks, and logos, is the property of vnbckey and may not be used, copied, or reproduced without prior written permission.

8. Policy Updates

vnbckey reserves the right to modify or update these Terms of Policy at any time. Continued use of the website or products after changes are posted constitutes acceptance of the revised terms.

9. Contact Information

If you have questions regarding these Terms of Policy, please contact us via WhatsApp:
WhatsApp: +84 769 109 124